BetterDocs – Best Documentation, FAQ & Knowledge Base Plugin with AI Support & Instant Answer for Elementor & Gutenberg

Leírás

Do you want to reduce support tickets immediately? How about you creating a stunning and resourceful knowledge base for your customers with better docs & FAQs? 🤔

👨‍💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So creating an informative Documentation page can help to enhance your customer experience.

But how do you create a stunning docs page easily on WordPress site without any coding? Well, we’ve got you covered. 😎

📒 Create Stunning Knowledge Base To Scale Customer Support

BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversations.

🔥 Power Up Knowledge Base To Reduce Support Tickets

Let the visitors instantly find the answers they are searching for without having to wait for the support team and reduce support workload.

🌟 Top Features

  • Stunning readymade template designs to create your Docs landing page, Single Doc page, & Archive page without any coding
  • In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page
  • Table of Contents or Sticky TOC to provide an absolute user experience
  • In-built advanced live search bar to help visitors get the exact docs solution
  • Advanced List View (FREE) & Grid View feature (PRO)
  • Create & manage multiple knowledgebases for all products separately (PRO)
  • Manage roles for your knowledgebase users & give access accordingly
  • Integrated with Analytics to track and evaluate the performance
  • 100% Compatibility with Elementor Page Builder
  • WPML Certified Plugin
  • Gutenberg Blocks BetterDocs Search Form, BetterDocs Category Box & BetterDocs Category Grid to easily create your Knowledgebase
  • Create Advanced Search & showcase Popular Docs with ready layouts (PRO)
  • FSE Compatible with 10+ Gutenberg Blocks & Patterns
  • Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base
  • Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT
  • Generate Sample Data to make the knowledge base data creation process smooth
  • Seamless migration of knowledge base from any 3rd party solution like Help Scout
  • Estimated Reading Time for Single Docs
  • Add attachments to any single doc to provide additional content to help readers (PRO)
  • Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO)

🙌 STUNNING READY TEMPLATES FOR DOCS LANDING PAGE

BetterDocs offers multiple ready templates to design your WordPress documentation site within a few minutes. Besides, you have full freedom to customize the layout with ease.

🗣️ TRANSLATE SINGLE DOC PAGE WITH WPML

Translate your BetterDocs Single Docs by using WPML quite easily.

💬 CREATE FAQ INSTANTLY

Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder.

💬 Full Site Editor (FSE) Compatibility

Design your documentation, single docs, archive pages effortlessly in Gutenberg Editor with the help of BetterDocs’ Gutenberg Blocks & Patterns.

📋 INTERACTIVE TABLE OF CONTENTS (TOC)

BetterDocs will automatically create a well-managed Table Of Contents(TOC) while you are writing your documentation. With an effective automated process, it will organize your documentation with its in-built functions and this stunning TOC moves with your scroll, so your visitors can always go to other pages easily.

🔎 IN-BUILT ADVANCED SEARCH OPTION

Assist your visitors to get the exact docs solution and reduce dependency on support with a built-in advanced live search & advanced search option(PRO) from the top.

⚙️ ADVANCED CUSTOMIZATION OPTION

Customize documentation pages from settings or even add shortcode (PRO), page builder widgets, and more to get the full authority to make it stand out for your web visitors.

⚡ FULLY COMPATIBLE WITH GUTENBERG EDITOR [READY GUTENBERG BLOCKS]

Make an interactive knowledge base site in Gutenberg by using fully functional ready Gutenberg blocks.

💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER [FREE ELEMENTOR WIDGETS]

Design amazing single docs and docs archive page without any hassle with Elementor Page Builder using free Elementor widgets

🔥 SINGLE DOC TEMPLATE WITH ELEMENTOR

Show off your creativity and create an amazing single doc template with advanced elements, and ready layouts with Elementor Theme Builder

🤖 WRITE DOCUMENTATION & FAQ WITH CHATGPT AI AUTO WRITER

Use the powerful Write With AI auto writer feature like ChatGPT to quickly generate detailed documentation & FAQs in a few clicks without any hassle.

🚀 DOCS ARCHIVE TEMPLATE WITH ELEMENTOR

Design stunning Docs page and Docs Category archive template with Elementor Theme Builder.

🔄 IMPORT AND EXPORT OPTION

Migrate your valuable content and back up your knowledge base with just a few clicks with easy import and export feature that seamlessly supports CSV and XML formats.

📌 ONE CLICK GENERATE SAMPLE DATA

Create Sample Data to streamline the knowledge base data creation process, ensuring efficiency and accuracy in populating the database.

🔄 3RD PARTY MIGRATION SUCH AS HELP SCOUT

Seamless migration of knowledge base from any 3rd party plugin solution like Help Scout with a single click to improve customer service capabilities.

🤖 INSTANT ANSWER BOT TO REDUCE SUPPORT TICKETS (PRO)

Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets.

📊 INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO)

Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights into your Knowledge Base.

🆕 CREATE MULTIPLE KNOWLEDGE BASE (PRO)

Create multiple knowledge-bases for different products and provide instant support to your customers from one place

🔒 MANAGE INTERNAL KNOWLEDGE BASE (PRO)

Restrict your knowledge base based on certain user roles and manage Internal Knowledge Base to make your documentation private

📔 DESIGN STUNNING MULTIPLE KNOWLEDGE BASES WITH ELEMENTOR (PRO)

Design spectacular multiple knowledge bases with absolute ease by using Multiple KB widget for Elementor widget.

🔗 ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO)

Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility.

📚 EMBED RELATED DOCS IN SINGLE DOCUMENTATION

Incorporate relevant documentation into each document to promote supporting content and additional information.

You don’t have to just take our word for it. See what one of the WordPress experts are saying:

  • Sweet solution for adding a knowledge base to your website.
  • Visit /docs to view the built-in page (URL is changeable in settings)
  • Easy to create and manage with beautiful layouts and powerful search.

-Nathan, iThemes

🙌 After reading this feature list, you can probably imagine BetterDocs is the most advanced and powerful documentation plugin in the market. Give BetterDocs Knowledge Base plugin a try.

Want to unlock the advanced features? Upgrade to our Pro version

🚀 Backed By A Trusted Team

This Documentation plugin is brought to you by the team behind WPDeveloper, a dedicated marketplace for WordPress, trusted by 6 Million+ happy users.

👨‍💻 DOCUMENTATION AND SUPPORT

  • For documentation and tutorials go to our Documentation
  • For video tutorials go to our YouTube Playlist
  • If you have any more questions, visit our support on the Plugin’s Forum
  • For more information about features, FAQs and documentation, check out our website at BetterDocs

Create better Docs, Knowledge Base and wiki with BetterDocs

💙 Loved BetterDocs?

🔥 WHAT’S NEXT

If you like this docs plugin, then consider checking out our other projects:

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SchedulePress – Complete solution for WordPress Post Scheduling to manage schedules through an editorial calendar.
EmbedPress– Embed videos, images, posts, audio, maps and upload PDF, DOC, PPT & all other types of content into your WordPress site with one-click and showcase it beautifully for the visitors.
Templately Ultimate Template clouds with 5000+ ready templates for Elementor & Gutenberg along with FREE cloud collaboration with your team.

Visit WPDeveloper to learn more about how to do better in WordPress with Help Tutorial, Tips & Tricks!

Képernyőmentések

Telepítés

Modern Way:

  1. Go to the WordPress Dashboard „Add New Plugin” section.
  2. Search For „BetterDocs”.
  3. Install, then Activate it.
  4. Follow the Documentation

Old Way:

  1. Upload betterdocs to the /wp-content/plugins/ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Follow the Documentation

GYIK

Does it work with any WordPress theme?

Yes, it will work with any standard WordPress theme.

Vélemények

2024.04.11.
I am using BetterDocs Pro with Elementor. The online documentation can be lacking in some areas, but the support team is pretty awesome. Quick to respond and provided the answer to what I was looking for. Would definitely buy more from them.
2024.03.28.
Better Docs is easy to use, especially the latet version with the grid view in the back end to organize the documents. We had some trouble with top category links not working and custom css that was messing up the latest version's layout and support was super helpful and responsive to help us fix those issues. Thank you!
2024.03.19.
Firstly great plugin, easy setup and great customer support and compatible on all devices. The customisable css options made it easy to adapt the plugin to my website. Also the fact I can simply add questions-answers and assign them to categories in the admin area is a great aspect as opposed to editing pages.. Highly recommend.
2024.03.19. 5 replies
I really love this plugin! Interface is great and the usabillty is very friendly! Great work!!!
2024.03.15.
The support is excellent, and the plugin is good. However, I think there could be more options for those wanting to use the shortcodes. Perhaps an integrated tool for building the options ourselves would be helpful.
2024.03.14. 2 replies
I've been hoping for improvement for a few years now, but unfortunately the ultimate disaster came with the last upgrade. We use the Divi builder for our and our customers' sites and Divi has simply been ignored for years (not everyone uses Elementor!). Everything that bothers me about BetterDocs: With the upgrade, a lot of what was individually customized in settings was simply put back. Shortcode placed on a page and poof, the theme-biulder function is overridden and the page has a title and a sidebar. This applies to all pages after the update. (Tip: In the Divi-Builder a layout must be created in the Theme-Builder -> This can only be activated for the BD start page, all subpages remain unaffected) Do not use the Divi-Builder for the Docs pages… you will get problems with the display with "Instant-Answer". Not everything is translated and you also have to install Loco-Translate. Why is it not possible to translate the complete texts that are displayed in the frontend? I don't even want to start talking about Instant-Answer here. I haven't come across anything like this since the early days of Wordpress… The best thing to do is simply not to use it--> If you do, then turn off the chat, because you have no possibilities to customize important things here. BetterDocs UI???? Why are you doing this to us? I'm glad you can switch back to the classic view-- No possibility to access deleted content (no recycle bin)-- No quickedit option-- Only practical to quickly move texts from one category to another or to move the order It looks great from the outside, but under the hood… unfortunately the upgrade didn't help … oh yes… an AI function is now built in… WOW Before the standard phrase "Please contact our support" comes up … I and some of my colleagues have already done so and the answer has always been that you are working on it. Unfortunately, we have been waiting for several years now for something to happen. Unfortunately nothing! As I wrote in the title, some of my colleagues and I are looking for a more usable alternative. If you have any tips, please feel free to write to me.
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Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Változási napló

3.5.2 – 18/04/2024

  • Added: Customizer options for Single Docs reaction sections.
  • Added: P tag select option in customizer where there are options to change HTML tags.
  • Improvement: Elementor Search Form styling options.
  • Fixed: BetterDocs is conflicting with the Searchanise plugin.
  • Fixed: Estimated reading time for Single Docs is not working with the Persian language.
  • Fixed: TOC URL not showing properly for the Persian language.
  • Few minor bug fixes and improvements

3.5.1 – 31/03/2024

  • Added: Estimated reading time for Single Docs
  • Fixed: Multiple KB and Categories admin pages don’t show Yoast SEO terms
  • Fixed: Live search is showing previous page search results for certain cases
  • Few minor bug fixes and improvements

See changelog for all versions.