Housekeeping release. The plugin is now listed as "Trill AI Product Chat for WooCommerce" to comply with WordPress.org naming guidelines. No functional changes \u2014 safe update for all users.<\/p>","1.2.3":"
Performance release. Lazy-loads the widget for faster first paint, adds content-hash cache-busting, keeps the conversation alive across page reloads, and lets you configure three starter suggestion chips. Recommended upgrade for all users.<\/p>","1.2.2":"
Adds automatic guardrails (topic enforcement + prompt injection protection), a refreshed brand launcher icon, clearer admin page names, and hardens admin output escaping. Recommended upgrade for all users.<\/p>","1.1.1":"
Upgraded AI model, fixed variable product add-to-cart, improved widget positioning and AI response quality.<\/p>","1.1.0":"
Significantly improved product search \u2014 the AI chatbot now finds products much more reliably across a wide range of customer queries.<\/p>","1.0.0":"
Initial release of Trill AI Chat Lite.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3482330,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3482330,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3510435,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3510435,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0","1.1.0","1.1.1","1.2.0","1.2.3","1.2.4"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3510435,"resolution":"1","location":"assets","locale":""},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3510435,"resolution":"2","location":"assets","locale":""},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3510435,"resolution":"3","location":"assets","locale":""},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3510435,"resolution":"4","location":"assets","locale":""},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3494874,"resolution":"5","location":"assets","locale":""},"screenshot-6.png":{"filename":"screenshot-6.png","revision":3494874,"resolution":"6","location":"assets","locale":""},"screenshot-7.png":{"filename":"screenshot-7.png","revision":3494874,"resolution":"7","location":"assets","locale":""}},"screenshots":{"1":"Trill AI Product Chat widget answering a product question on a storefront \u2014 interactive product cards with prices, stock and one-click add-to-cart","2":"AI chat for WooCommerce understanding variations and stock (\"do you have this in blue, medium?\") \u2014 real-time catalogue search in action","3":"Admin dashboard with conversation analytics, monthly quota usage and product index status","4":"Settings page \u2014 customise widget colour, position, welcome message and attribution badge","5":"Topic enforcement (guardrails) keeping conversations focused on shopping \u2014 polite decline of off-topic requests","6":"Mobile chat \u2014 Robin answering product questions with cards and add-to-cart buttons","7":"Desktop storefront with the minimal chat toggle in the bottom-right corner"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[148285,5707,2369,5183,332],"plugin_category":[41,45],"plugin_contributors":[257625],"plugin_business_model":[],"class_list":["post-283856","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-assistant","plugin_tags-chat","plugin_tags-customer-support","plugin_tags-product-search","plugin_tags-sales","plugin_category-communication","plugin_category-ecommerce","plugin_contributors-trillai","plugin_committers-trillai"],"banners":{"banner":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/banner-772x250.png?rev=3510435","banner_2x":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/banner-1544x500.png?rev=3510435","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/icon-128x128.png?rev=3482330","icon_2x":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/icon-256x256.png?rev=3482330","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/screenshot-1.png?rev=3510435","caption":"Trill AI Product Chat widget answering a product question on a storefront \u2014 interactive product cards with prices, stock and one-click add-to-cart"},{"src":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/screenshot-2.png?rev=3510435","caption":"AI chat for WooCommerce understanding variations and stock (\"do you have this in blue, medium?\") \u2014 real-time catalogue search in action"},{"src":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/screenshot-3.png?rev=3510435","caption":"Admin dashboard with conversation analytics, monthly quota usage and product index status"},{"src":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/screenshot-4.png?rev=3510435","caption":"Settings page \u2014 customise widget colour, position, welcome message and attribution badge"},{"src":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/screenshot-5.png?rev=3494874","caption":"Topic enforcement (guardrails) keeping conversations focused on shopping \u2014 polite decline of off-topic requests"},{"src":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/screenshot-6.png?rev=3494874","caption":"Mobile chat \u2014 Robin answering product questions with cards and add-to-cart buttons"},{"src":"https:\/\/ps.w.org\/trill-ai-chat-lite\/assets\/screenshot-7.png?rev=3494874","caption":"Desktop storefront with the minimal chat toggle in the bottom-right corner"}],"raw_content":"\n
Trill AI Product Chat for WooCommerce \u2014 an AI chatbot built for store owners who want AI that just works.<\/strong><\/p>\n\n Trill AI Chat Lite adds a friendly, product-aware AI chat to your WooCommerce store in under 5 minutes. Shoppers ask questions in natural language \u2014 \"do you have this jacket in blue, medium?\", \"what's on sale?\", \"got anything under \u00a350?\" \u2014 and Robin, the AI assistant, answers using your real catalogue: stock, variations, prices, categories and attributes. No training, no keyword lists, no scripts.<\/p>\n\n Unlike generic WordPress AI chatbots, Trill AI Chat is WooCommerce-native<\/strong>: it understands products, variations, stock status, categories and attributes out of the box. Every feature is designed for e-commerce \u2014 from interactive product cards with one-click add-to-cart to smart de-pluralisation that matches \"t-shirts\" with \"T-Shirt\".<\/p>\n\n Unlike BYOK (bring-your-own-key) plugins, Trill AI Chat is managed<\/strong>: we handle the AI infrastructure on the Trill AI API, so you get a predictable monthly conversation quota \u2014 no OpenAI account required, no surprise bills when a viral post sends you traffic. This is a managed AI chatbot for WooCommerce, built for WooCommerce support automation and product recommendation AI.<\/p>\n\n For stores that need more, these features live in Starter, Pro and Business plans:<\/p>\n\n Compare plans at https:\/\/trillai.io\/pricing\/<\/a>.<\/p>\n\n Trill AI is built by Greensolutions Pioneers Limited, a UK-registered company (Companies House 15693716). We focus exclusively on AI products for WooCommerce \u2014 not a generic chatbot with a Woo plugin bolted on.<\/p>\n\n If you're a UK, US or EU store owner looking for AI chat that respects your data, your time and your budget, we'd love to hear what you think.<\/p>\n\n Read more on our blog:<\/p>\n\n Clean PSR-4 architecture, WordPress coding standards, filter hooks for customisation ( This plugin relies on the Trill AI API<\/strong> ( What data is sent and when:<\/strong><\/p>\n\n Service links:<\/strong><\/p>\n\n No personal visitor data is collected or stored by the external service beyond\nwhat is strictly necessary to process the individual chat message. Messages are\nnot used for training AI models.<\/p>\n\n\n No OpenAI, Anthropic or Google API key is required. Trill AI manages the AI provider for you.<\/p>\n\n\n Yes. Trill AI Chat Lite is a WooCommerce AI shopping assistant \u2014 it reads your WooCommerce product catalogue to answer shopper questions about stock, variations, prices and categories. It will not do anything useful on a WordPress site without WooCommerce installed and active.<\/p><\/dd>\n No. This is the key difference between Trill AI Chat and BYOK (bring-your-own-key) plugins. We manage the AI infrastructure via the Trill AI API \u2014 you do not need to create an account with OpenAI, Anthropic or any other provider. Just install, activate and go.<\/p><\/dd>\n The Lite version includes a generous monthly conversation allowance, enforced server-side. Your admin dashboard shows a usage counter so you can track how many conversations you have used each calendar month. If you need higher limits, upgrade to a paid plan<\/a> for higher or unlimited quotas.<\/p><\/dd>\n The chat widget remains visible but new shopper conversations are paused until the quota resets at the start of the next calendar month. You can upgrade to a higher tier at any time to lift the limit immediately.<\/p><\/dd>\n Install Trill AI Chat Lite from the WordPress plugin directory, activate it, and open Trill Chat \u2192 Dashboard<\/strong>. The chat widget appears automatically on every page of your store. No API keys, no OpenAI account, no prompt engineering required \u2014 the plugin is ready in under 5 minutes.<\/p><\/dd>\n Yes. Greensolutions Pioneers Limited is a UK-registered company (Companies House 15693716) subject to UK GDPR and EU GDPR. All messages are transmitted over encrypted HTTPS connections. Chat data is never used to train AI models. See our Privacy Policy<\/a> for full details.<\/p><\/dd>\n Yes. Trill AI Chat Lite fully declares compatibility with WooCommerce HPOS \/ Custom Order Tables.<\/p><\/dd>\n Yes. Product cards display variable products with a price range and a \"View\" button that links to the product page, where shoppers can select their variation before adding to cart. Simple products use direct AJAX \"Add to Cart\".<\/p><\/dd>\n Yes. The chat widget is rendered as a fixed-position overlay and works with any properly coded WooCommerce theme. It has been tested with Storefront, Astra, Flatsome, OceanWP and Kadence.<\/p><\/dd>\n Yes. Go to Trill Chat \u2192 Settings<\/strong> to change the widget colour (any hex value), position (bottom-right or bottom-left) and welcome message. The widget adapts to your chosen brand colour automatically.<\/p><\/dd>\n The AI processes the chat messages a shopper sends and the product catalogue context needed to answer (product names, prices, descriptions, stock). No personal visitor data is collected or stored by the external service beyond what is strictly necessary to process each individual message. Chat data is never used for AI training.<\/p><\/dd>\n The widget interface is in UK English by default. The AI can understand and respond in many languages (Spanish, French, German, Italian, Portuguese and others). The plugin is fully translation-ready with a Yes. Use the Why store owners switch to Trill AI Chat<\/h4>\n\n
\n
What Lite includes (free, forever)<\/h4>\n\n
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[trill_chat]<\/code> for embedding the chat trigger on any page or post<\/li>\n.pot<\/code> file (works with Loco Translate, WPML and similar)<\/li>\n<\/ul>\n\nWhat Lite doesn't include<\/h4>\n\n
\n
Built for WooCommerce, by a UK SME<\/h4>\n\n
\n
Developer-friendly<\/h4>\n\n
trcl_localize_script_data<\/code>), and debug logging via WP_DEBUG<\/code>. No Composer dependencies, no external JavaScript libraries.<\/p>\n\nExternal Services<\/h3>\n\n
https:\/\/api.trillai.io<\/code>) as its\nsole AI processing back-end. The service is required for the plugin to function.<\/p>\n\n\n
\n
From the WordPress Plugin Directory<\/h4>\n\n
\n
Manual Installation<\/h4>\n\n
\n
\/wp-content\/plugins\/trill-ai-chat-lite\/<\/code><\/li>\nRequirements<\/h4>\n\n
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Do I need a WooCommerce store to use this plugin?<\/h3><\/dt>\n
Do I need an OpenAI or Anthropic API key?<\/h3><\/dt>\n
How many conversations does the free Lite tier include?<\/h3><\/dt>\n
What happens when I exceed the Lite conversation quota?<\/h3><\/dt>\n
How do I add AI chat to my WooCommerce store?<\/h3><\/dt>\n
Is Trill AI Chat Lite GDPR-compliant?<\/h3><\/dt>\n
Does it work with HPOS (High-Performance Order Storage)?<\/h3><\/dt>\n
Does it work with variable and grouped products?<\/h3><\/dt>\n
Does it work with any WooCommerce theme?<\/h3><\/dt>\n
Can I customise the chat widget appearance?<\/h3><\/dt>\n
Does the AI see my customer data?<\/h3><\/dt>\n
Does it support multiple languages?<\/h3><\/dt>\n
.pot<\/code> file and works with Loco Translate, WPML and other translation tools.<\/p><\/dd>\nCan I embed the chat on a specific page instead of the whole site?<\/h3><\/dt>\n
[trill_chat]<\/code> shortcode to place a chat trigger on any page or post. Supports attributes: [trill_chat style=\"button\" button_text=\"Ask Robin\"]<\/code>.<\/p><\/dd>\nCan I remove the \"Powered by Trill AI\" badge?<\/h3><\/dt>\n