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Helpdesk Support Tickets Plugin for WordPress

Leírás

Helpdesk system to allow your Customers to create Support Tickets from your website.

  • Built only for WordPress websites.
  • No subscriptions, no limitations, no registrations: install and go!
  • Tickets search, ordering, filtering by Status.
  • Create Tickets on Customer’s behalf.
  • Add Messages and receive Customer’s messages.
  • Email notifications included.
  • Attach files to Tickets.
  • Front-end included: let your Customer open Tickets from your website!
  • Responsive, works on mobile, fast AJAX structure.
  • Install wizard will configure the plugin in 1 minute.
  • Exensions coming soon!

NEW! 29/04/2017: Added Colors for different Ticket Statuses

Képernyőmentések

  • Tickets Search and List
  • Ticket details
  • Add Message to Ticket
  • Settings page
  • Create new Ticket as Agent
  • Front-end page for Customers
  • Front-end Create New Ticket pageS

Telepítés

  • Login as Administrator of your portal;
  • Navigate to Plugins -> Add New;
  • Click on Upload;
  • Select and Upload the .zip file you downloaded from this website;
  • Activate the new plugin.
  • Short code for Front End: [helpdesk-support-tickets]

GYIK

Installation Instructions
  • Login as Administrator of your portal;
  • Navigate to Plugins -> Add New;
  • Click on Upload;
  • Select and Upload the .zip file you downloaded from this website;
  • Activate the new plugin.
  • Short code for Front End: [helpdesk-support-tickets]

Vélemények

2017.05.15.
Dashboard is very positive. Problem fixed very fast
2017.04.19.
I found this with google. There are many helpdesk for wordpress but expensive and looking old. I am new to WP and this plugin is simple and no problems so far (I installed today...). I had a problem and I was given answer in minutes. I would like to see more functions tho...
2 (az összes) vélemény olvasása

Közreműködők és fejlesztők

“Helpdesk Support Tickets Plugin for WordPress” egy nyílt forráskódú szoftver. A bővítményhez a következő személyek járultak hozzá:

Közreműködők

Változási napló

1.0.23

  • Initial Release

1.0.26

  • Changed Active base color
  • Added cursor pointer over tabs

1.0.27

  • Added different colors for ticket statuses
  • Fixed an error that would send email notifications even if they’re disabled

1.1.1

  • Redesign of the ticket details page

1.1.3

  • Fixed problem with customer name search in tickets search
  • Added Dashboard!

1.1.4

  • Fixed problem with “sweetalert.js”, that was showing an error right after installing the plugin
  • Reworked some parts to improve performace
  • Tests with latest versions of wordpress
  • Fixed a problem with creating table for attachment, which caused a small error message when accessing ticket’s details page.